Retrieve Password

You can request the password associated with your User ID by clicking on the Forgot Password link.

A page appears requesting the User ID. Enter the User ID associated with your account. Click the Submit button. The system will send your password information to you.

You should change your password prior to using E-Plan. Follow the steps to change your password:

Step 1: Select the Maintain Account option in the left pane.

Step 2: The Edit User Information page will appear. Click on the button next to Change Password.

Step 3: To change your password, enter your new password in the password field.

Note: The new password must be at least 8 characters long with at least one uppercase, one lowercase, one digit and one special character. Valid special characters are +,-,#,@.

Step 4: Select Save Information to save the changes. A message is displayed: User Information Updated Successfully.